Nobody Wants ML, AI, and Analytics.
They want a UX that provides indispensable decision support, useful insights, and actionable intelligence.
My free resources below will help you learn how to use human-centered design to create innovative user experiences that turn technical outputs into valuable customer outcomes.
Are customers not getting the value out of your data product, analytics SAAS, or decision support application?
My free self-assessment guide covers 9 key topics to help you make your service indispensable. Each day, for 9 days, you will also get an email lesson that goes deeper into the topic and provides recommendations on how to start taking action.
Want to learn how to design engaging data products your customers and stakeholders will use and value?
My self-guided video course—Designing Human-Centered Data Products—can help you learn the creative problem solving skills that data-driven software leaders need to produce useful, usable applications and solutions. Download the first module's video and written supplement, free.
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I hear it all the time on Quora, in real life, and from clients: “What BI tool should we use to visualize our data? Is there a good dashboard template you know of?” When it comes to designing analytics products … Read more
We’ve all heard about information overload, and the paradox of choice. Don’t you love those thai menus with every type of sauce, noodle, and protein, all written out as separate dishes? “I’ll have item D132 with no water chestnuts….no, I … Read more
When I work on products that primarily exist to display analytics information, I find most of them fall into roughly four different levels of design maturity: The best analytics-driven products give actionable recommendations or predictions written in prose telling a user what … Read more